About Us

We help businesses fight fake reviews the right way

GMBCLEANER was founded on a simple principle: businesses deserve a fair, compliant way to address fake, spam, and policy-violating reviews without resorting to dishonest tactics.

Our Story

Built by people who understand the system from the inside

GMBCLEANER started when our founder, a former Google My Business support specialist, noticed a troubling pattern. Honest businesses were being damaged by fake reviews, competitor sabotage, and coordinated spam campaigns — but they had no idea how to fight back within the rules.

Most reputation management services offered to bury bad reviews with fake positive ones, or used bots and prohibited tactics that could get a business delisted entirely. That is not a solution — it is a liability.

We built GMBCLEANER to be different. We work exclusively through official platform channels: Google’s review reporting tools, policy violation forms, and legal removal requests. We document every case, build evidence-based arguments, and submit disputes that stand up to scrutiny.

We do not guarantee removal, because no honest service can. What we guarantee is that every case we file is thoroughly researched, properly documented, and submitted through the correct channels — giving you the best possible chance of a fair outcome.

12,000+
Reviews Analyzed
3,500+
Dispute Cases Filed
800+
Businesses Helped
24h
Average Response Time

Our Mission

To give every business a fair, compliant, and effective way to address fake, spam, and policy-violating reviews — without compromising their integrity or risking their online presence. We believe the best defense against fake reviews is a well-documented case submitted through the right channels.

Our Vision

A digital marketplace where review platforms are trusted because fake and policy-violating reviews are quickly identified and removed through proper channels. We envision a world where businesses do not have to choose between doing nothing and doing something dishonest.

What We Stand For

Our core values guide every case we file

These are not marketing slogans. They are the principles we use to decide what we will and will not do for our clients.

Compliance First

Every dispute we file goes through official platform channels. We never use bots, fake accounts, or prohibited tactics. Our process is designed to work within each platform’s published policies.

Honesty & Transparency

We do not guarantee removal of any review, and we never ask you to misrepresent facts. If a review is genuine, we will tell you. Our pricing is upfront with no hidden fees or subscriptions.

Data Security

Your business information and case data are encrypted and stored securely. We never share your data with third parties, and we follow GDPR and CCPA best practices.

Fairness for All

We do not engage with genuine, factually-based customer feedback. Our service exists to address reviews that violate platform policies — not to silence legitimate criticism.

Quality Over Quantity

We focus on well-documented, well-reasoned dispute cases rather than mass-submitting low-quality reports. A carefully prepared case has a far better chance of success.

Continuous Improvement

Platform policies change constantly. We monitor updates from Google, Yelp, and other platforms to keep our dispute strategies aligned with the latest guidelines.

Our Team

People who know the system and use it honestly

Our team combines platform insiders, legal minds, and technology experts — all committed to doing things the right way.

SM

Sarah Mitchell

Founder & CEO

Former Google My Business support specialist with 8+ years of experience in platform policy and review moderation.

DC

David Chen

Head of Compliance

Legal background in digital rights and platform governance. Ensures every dispute follows official channel protocols.

PP

Priya Patel

Lead Review Analyst

Manages a team of analysts who review flagged content and build evidence-based dispute cases for submission.

MJ

Marcus Johnson

Head of Technology

Builds the tools that help identify patterns of fake review campaigns, listing spam, and coordinated attacks.

Our Compliance Commitment

We only submit disputes through official platform channels (Google review reporting, policy violation forms, legal removal requests).

We never use bots, fake accounts, paid reviewers, or any tactic prohibited by platform policies.

We do not engage with genuine, factually-based customer feedback — our service is exclusively for reviews that violate platform policies.

We do not guarantee removal of any review. Outcomes depend on the platform’s review team and their policies.

We maintain full documentation of every case we file, so you always know what was submitted and when.

We follow GDPR, CCPA, and industry best practices for data security and privacy.

Ready to work with a reputation service that does things right?

Sign up today, add funds to your wallet, and start submitting review dispute cases through official channels. No subscriptions, no hidden fees, no dishonest tactics.