Legal

Refund Policy

All sales are final. Please read this policy carefully before funding your wallet or placing an order.

This Refund Policy forms part of the GMBCLEANER Terms & Conditions and applies to all wallet funding transactions and orders placed through the Service. By funding your wallet or placing an order, you agree to the terms set out below. If you have any questions, please contact us at support@gmbcleaner.com before making a payment.

Last updated: August 10, 2026

Strict No Refund Policy

ALL SALES ARE FINAL. NO EXCEPTIONS.

  • No refunds on wallet deposits — once funded, your balance is non-refundable.
  • No refunds on orders — once an order is placed and the fee is deducted, it is non-refundable.
  • Crypto payments are final and irreversible — we cannot reverse any confirmed blockchain transaction.
  • If a review is NOT removed by the platform, your balance is NOT restored — you pay for the dispute service, not for guaranteed removal.

1. Wallet Funding and Deposits

GMBCLEANER operates on a prepaid wallet model. You fund your wallet with cryptocurrency, and the funds are held on your account as a credit balance. You then use this balance to pay for individual review dispute orders.

The minimum amount required to fund your wallet is $20.00 USD per transaction. This minimum exists to cover network and processing fees associated with cryptocurrency transactions.

When you fund your wallet, the transaction is processed through our integrated cryptocurrency payment processor. Once the transaction is confirmed on the blockchain network, the corresponding amount is credited to your wallet balance. Cryptocurrency transactions are irreversible by nature, and we cannot reverse or cancel a confirmed transaction on the blockchain.

Wallet funding is final. Once you deposit funds, no refund will be issued. Deposited funds may only be used toward orders on the platform.

2. All Sales Are Final

GMBCLEANER maintains a strict no-refund policy. The following payments are non-refundable:

2.1 Deposits Are Non-Refundable

All wallet deposits are final. Once you fund your wallet with cryptocurrency and the transaction is confirmed on the blockchain, the deposit is non-refundable. You may use the deposited balance toward orders on the platform, but you may not claim a refund of the deposited amount.

2.2 Orders Are Non-Refundable

Once an order is placed and the fee is deducted from your wallet, the fee is non-refundable. This applies regardless of the outcome of the dispute. We are paid for the work of preparing and submitting the dispute request — not for the platform's decision.

2.3 Unfavorable Outcomes Do Not Restore Balance

If a review is NOT removed by the host platform, the funds used for that order will NOT be added back to your wallet balance. The decision to remove a review rests entirely with the host platform and is outside our control. You acknowledge that you are paying for the dispute service itself — not for guaranteed removal.

2.4 Crypto Payments Are Irreversible

All cryptocurrency transactions are final and irreversible. Once a transaction is confirmed on the blockchain, it cannot be reversed, cancelled, or refunded by GMBCLEANER. We do not control the blockchain and have no ability to undo confirmed transactions.

3. Limited Exceptions

The only situations in which a credit or adjustment may be considered are:

  • Service not rendered: If you have paid for an order and we have not submitted a dispute request to the relevant platform, a credit may be applied to your wallet. This does not constitute a refund — it is an internal credit only.
  • Declined dispute: If, during our internal review, we determine that a flagged review does not appear to violate any platform policy and we decline to submit a dispute request, the order fee will be credited back to your wallet balance. You may use this credit for other orders.
  • Duplicate payment: If a technical error results in a duplicate charge, we will credit the duplicate amount to your wallet. This is an internal credit, not a refund to your original payment method.

These exceptions do not entitle you to a refund of funds to your original payment method. All credits remain within your GMBCLEANER wallet and are subject to the same no-refund policy.

4. No Refunds Based on Platform Decisions

GMBCLEANER does not guarantee that any review will be removed. The decision to remove a review rests entirely with the host platform. We do not offer refunds, credits, or reversals based on:

  • A platform's decision to keep a review live.
  • A platform's rejection of a dispute request.
  • Delays in platform review processes.
  • Any outcome that is not removal of the review.

You expressly acknowledge that the Service is a best-efforts dispute submission service and that payment is for the preparation and submission of the dispute — not for any particular result.

5. Contact Support for Billing Disputes

If you have a billing dispute or believe you were charged in error, please contact our support team. We will review your inquiry and respond within two (2) business days.

To help us resolve your inquiry quickly, please provide:

  1. Your account email address.
  2. The order number or transaction hash.
  3. A description of the billing issue.
  4. Any supporting documentation (screenshots, transaction confirmations, etc.).

GMBCLEANER Support

Email: support@gmbcleaner.com

Website: https://gmbcleaner.com

Hours: Monday–Friday, 9:00 AM – 6:00 PM (Eastern Time)

6. Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Any changes will apply to transactions completed after the updated date. Transactions completed before the update will be governed by the policy in effect at the time of the transaction.

We encourage you to review this policy periodically. If you have any questions about how a change affects you, please contact us using the details in Section 5.